Independent
Lift & Escalator
Consultants

Independent Lift & Escalator Consultants
DSC05701 1 scaled

Leading the industry;
setting the standard for
lift excellence.


We’ve provided truly independent advice about the lift and escalator industry for over 30 years. From lift design and engineering to admin support and lift management, it’s our job to help lift owners understand and manage the challenges they face.

What We Do

Expert, impartial solutions tailored to you.

4 DSC00525
ILECS Insight Primary RGB

Independent lift inspections

We provide our clients with information, technical advice and accurate reports which enables them to make quantified judgements and to plan for the future – something that’s absolutely key to successful lift management.

enhanceimage
ILECS Enhance Primary RGB

bespoke lift maintenance contracts

Many lift contractors tend to offer maintenance contracts that suit their own criteria and have a bias towards their own business plans. However, with ILECS, you can enhance your lift and escalator maintenance with optimised contracts, written professionally and independently to suit your needs.

sarah
ILECS OneVision Primary RGB

OneVision lift management

If you’re responsible for managing a lift in a building or a larger portfolio of lifts across multiple buildings, our bespoke OneVision lift management service enables one visual source of crucial data. By outsourcing your lift management to our subject matter experts, you’ll save time, money and stress.

client testimonials

Don’t just take our word for it…

Asset 11

Our Expertise

Our dedicated team brings a breadth of experience across all solutions.


ILECS is made up of an expert team of lift & escalator consultants, OneVision account managers and support staff that are based at our head office in Essex and throughout the UK.


What we commonly get asked…

As independent lift and escalator consultants, we regularly get asked the following questions. If you can’t find an answer to your question, feel free to get in touch to ask a member of our team.

What is the difference between a lift consultant and a lift contractor?

A lift consultant is not to be confused with a lift contractor, with each serving different roles in the industry.

A lift contractor will undertake lift installation and modernisation/refurbishment works, provide lift maintenance and call-out services, and perform repairs. While they can offer advice and recommendations on issues relating to your lift, their revenue generation is through the sale of products and maintenance. There is a risk, therefore, that any advice provided might, either intentionally or unwittingly, be affected by bias or a lack of knowledge of certain areas.

In contrast, a lift consultant provides independent technical expertise. They do not install or maintain lifts, nor should they be affiliated with any lift company. Therefore, they can always act on behalf of the client. Their experience and broad technical knowledge allow them to provide advice on all aspects of the industry that is both independent and without bias or prejudice. It is the responsibility of the consultant to give clients peace of mind when it comes to making the right decisions.

Why should I use a lift consultant?

A professional lift consultant will collaborate with you to identify the best solution tailored to your needs, ensuring your success. As a lift consultant operates independently from lift contractors, you can expect their advice to be expert, honest and impartial.

It is a good idea to involve a lift consultant if:

  • You need advice on a problem or challenge you’re experiencing
  • You are planning a lift project and want the job done properly, whether it be a new installation, modernisation, replacement, or refurbishment
  • You’re looking to enhance the people flow in your building
  • You want to reduce unnecessary expenditure and optimise costs
  • You’re untrusting of your lift contractor
What is a lift consultant?

A lift consultant is a subject matter expert (SME) in the field of lifts and escalators, possessing advanced knowledge and experience in the industry.

They play a crucial role in guiding customers through the complex landscape of the lift and escalator industry, giving peace of mind by safeguarding against misinformation and offering unbiased advice. Whether providing reports, overseeing projects, or optimising maintenance, their insights are invaluable in elevating the standards of vertical transportation.

Where do ILECS operate?

ILECS operates primarily in the UK but offers services internationally as well. We assist a wide range of clients with all aspects of lift and escalator systems in various types of buildings, including (but not limited to) residential blocks, office buildings, universities, hospitals, and care homes.

We typically help property and facilities professionals, architects, and developers to optimise and improve their lift and escalator management.