Enhance by iLECS

Lift maintenance contracts, written to suit your needs

ILECS prepare, implement and oversee maintenance contracts for lift and escalator portfolios of all sizes to ensure clients are getting the highest standards of service and value for money from their lift maintenance contractors.

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Enhanced Lift Maintenance Contracts
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Many lift contractors offer global lift maintenance contracts that suit their own criteria, and are biased towards their own business plans.

When it comes to lift maintenance, there is no one-size-fits-all maintenance programme. Each lift has its own individual maintenance needs and can depend on a variety of several factors, including:

  • The age and quality of the lifting equipment
  • The level of use
  • The operating environment

Our consultants work with you to choose the right maintenance package for your lifting equipment to not only prevent future breakdowns but also save you more money than just the cost difference between maintenance packages.

Request a quotation

How our lift maintenance contracts benefit you…

01.

Greater coverage of parts and labour

Lift repairs can become costly if parts and labour are not covered under the maintenance agreement. Our comprehensive contract terms aim to include both to avoid unnecessary expenditure in the long term.

02.

Improved response times

Contracts made directly with lift contractors often have unspecified or long callout times. Our bespoke maintenance contracts specify site attendance times from the point of request.

03.

Stated key performance indicator clauses

ILECS includes key performance indicators (KPIs) within our contracts where failure to meet the required level of performance results in penalty clauses being applied.

04.

Satisfy your legal obligations

Ensure your compliance to relevant regulations such as the Health and Safety at Work etc Act 1974, Lifting Operations and Lifting Equipment Regulations 1998, and Provision and Use of Work Equipment Regulations 1998.

05.

Appoint a suitable lift contractor

We take into consideration the geographical area covered, lifting equipment manufacturer, and its age. A vetting process is carried out on all contractors on an annual basis.

06.

Increased reliability of the lifting equipment

Choosing the most appropriate maintenance package for your lift can help to prevent future lift failures and ensure it functions properly.

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Optimise your lift maintenance with ILECS

In the best interest of our clients, we offer maintenance contracts which are suited to your needs and requirements, no matter how large or small the lift portfolio and no matter where located in the UK.

Call: 01206 399545

How our lift maintenance contracts work…

01.

UNDERSTAND

  • Ascertain client requirements.
  • Collate lift portfolio information.

02.

PREPARE

  • Notify the current provider within the cancellation period if required.
  • Seek tenders from an agreed list of approved contractors.
  • Compile maintenance and contractual documentation.

03.

TENDER

  • Distribute the agreed tender and specification to nominated companies.
  • Produce a comprehensive tender analysis review which includes prices and recommendations.
  • Review the tenders with the client and prospective contractors and come to a decision.

04.

IMPLEMENT

  • Place an order with the chosen maintenance contractor on behalf of the client.
  • Prepare the final contract and arrange for it to be signed by both parties.

client testimonials

Don’t just take our word for it…

  • “The knowledge and expertise demonstrated by ILECS, and in particular by Carey Oakes, has been exemplary. As a client, we feel fully assured that we are receiving informed, reliable and highly professional guidance throughout.”

    Central Property Management

    Director

  • “ILECS have been instrumental in ensuring that the design and construction of lifts across our Estate are best suited to our particular needs. ”

    University of Southampton

    Estates and Facilities Head of Engineering Services

  • “It’s a pleasure (and sadly a rare thing) these days to receive such a well written, articulate, professional report. ”

    Fuse Project Consultants

    Director

  • “ILECS’ expertise and independent advice is invaluable to any business that is responsible for the management and maintenance of lifts.”

    Broadoak Management

    Managing Director

  • “ILECS keep on top of all of defects, call outs and have saved our clients a fortune through their advice and negotiations on pricing for replacement parts! ”

    Hillcrest Estate Management

    Senior Estate Manager

What we commonly get asked…

As independent lift and escalator consultants, we regularly get asked the following questions. If you can’t find an answer to your question, feel free to get in touch to ask a member of our team.

How can I reduce the frequency of lift breakdowns?

In the UK, lifts typically experience an average of four breakdowns per year. However, it is important to note that this statistic does not mean each lift will break down four times every year.

To minimise the occurrence of breakdowns, it is essential to implement regular servicing and inspections, as well as to ensure that the door tracks are clear and unobstructed.

Lifts are mechanical and electrical systems that require proper care and maintenance to avoid misuse and ensure longevity.

Am I receiving the correct level of maintenance, what are my options?

The appropriate level of maintenance will differ from one lift to another. Factors such as level of use, type of use, number of lifts within the building, age of the equipment, and the criticality of the lift to the building, can all play a part in determining the most effective maintenance program for your specific lift.

ILECS can work with you to determine the most appropriate level of maintenance for your lift, and develop a bespoke maintenance contract, which can be used to procure a maintenance service, designed to serve the needs of the client and not the contractor.