Contact us on 01206 399555

How we work

Providing expert, impartial advice

As lift and escalator consultants, we bring clarity and understanding about the lift and escalator industry to our clients.

We help our clients to manage their lifts and escalators, by balancing statutory requirements with engineering needs and commercial considerations.

From complex legislation to technical and economical issues, it’s our job to provide expert, impartial advice. We work on your behalf to make sure you get the best solution for what you need.

We do this by working in an open, honest and transparent way, providing truly independent advice at a reasonable cost.

How we do it

We take a pro-active approach – We help our clients plan ahead and aim to minimise the requirement for re-active solutions.

We hold exceptionally high standards of the work we deliver – We provide commercially astute, factual and honest observations.

We provide plain speaking reports – We give jargon free explanations styled to suit our clients requirements.

We build successful, long lasting relationships – It’s the partnerships we create with our clients that lead to the cost effective and efficient management of lifts and escalators.

To learn more about our lift and escalator services, visit our What we do page. Alternatively, get in touch with our team to talk about your business requirements.

How We Work

Get in touch

We work with our clients to build tailor made solutions that work for them and their specific needs. Get in touch with our team to find out how we can support you and your business requirements.

Get in touch

What is a lift consultant?

As a lift consultant, we bring clarity and understanding about the lift and escalator industry to our clients. Learn more about what it is we do and how we could help you.

How we work

Don’t just take our word for it.

Here’s what our clients say

  • "The ILECS team has always gone to great lengths to help us with any issues such as breakdowns, chasing up outstanding works, checking incoming quotes and invoice queries on the account and supporting our day to day e-filing of service paperwork. I would happily recommend ILECS to any company looking for lift administration support without hesitation."
    Daniel Potter - Director, Property Support Services, Mainstay Group
  • "We met with the ILECS team regularly and received good communication about the progress of the work they were completing for us and the objectives that were being met. The time saved, the confidence from expert advice, the cost saving and the management of the suppliers make working with ILECS a ‘no-brainer’."
    Andrew Fildes - Future Developments Manager, Barratt Residential Asset Management
  • "We have continued to use ILECS as they have significantly improved our cost savings and are also able to provide a quick turnaround of work. They understand our position as managing agents and the time pressures we are under to resolve the issues in a cost-effective way. If anyone is ‘on the fence’ about whether to work with ILECS or not, I can honestly say they have nothing to lose, but a large amount to gain in terms of saving their blocks money, dealing with a company that is honest and shows no favouritism to any particular company.  They are very accommodating and easy to work with.”
    Jean Cox - Property Manager, London Residential Management
  • "The team at ILECS continue to impress with their professional and diligent approach. From survey and design through to project management and handover, their knowledge and experience has saved the University time and money on both new and refurbished lift projects across the estate and we wouldn’t hesitate in recommending them. We look forward to working with ILECS for many years to come.”
    Stuart Bonney - Senior Projects Officer, Brunel University
  • "Having a company like ILECS on hand, who are specialists in their field and impartial, has not only allowed us to pass over this area of our role, but has given us more clarity on what essentially is required towards health and safety and management of lifts. It's reassuring to know that there is a company that does not put profit over service."
    Russell Kellett - Property Manager, Orchard Block Management Services
  • “ILECS have worked alongside our own Design Team for a number of years where they have been instrumental in ensuring that the design and construction of lifts across our Estate are best suited to our particular needs. Also, working alongside our Operational Contracts Manager, they continue to support the setting up and running of Service Level Agreements that ensure that all of the 90 lifts across the Estate operate in a safe, reliable and cost effective way. I would have no hesitation in recommending ILECS to other similar organisations.”
    University of Southampton, Estates and Facilities Head of Engineering Services, Mark Turner BSc MSc CEng MCIBSE
  • “ILECS have provided lift consultancy services to Mid Essex Hospital Services NHS Trust for some time and we have always been very satisfied with their service delivery, expertise and guidance with regards to the management of lifts within our buildings. We have always found ILECS to be professional, responsive, honest and helpful in the delivery of their services which were found to be provided at a reasonable cost. We are happy to recommend ILECS.”
    Phil Robson - Head of Capital Projects, Mid Essex Hospital Services NHS Trust
  • “The team at ILECS are very helpful and always come back to our queries within minutes. Having you on board makes our jobs a lot easier!”
    Ashlea Reynolds - Property Manager, Orchard Block Management Services Ltd
  • “Our experience with ILECS has been very positive so far, both Abi Hanger and Sophie Scott have been very helpful in dealing with our queries promptly, and chasing up outstanding issues.”
    Emma Sant - Estates Coordinator, Premier Estates

Have a question? Call our team 01206 399555

Our office hours are 8.30am – 5pm, Monday – Friday