OneVision: Raising the standard for lift management

Our OneVision lift management service will ensure you receive exceptional service, professional and honest advice, and save you valuable time and money.

OneVision Lift Management
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OneVision logo

We manage your lifts, so you don’t have to, saving you time, money, and countless headaches.


Our dedicated team of specialists use their industry knowledge and experience to safeguard clients against misinformation and aim to help them reduce costs associated with maintenance, callouts and lift repairs.

We do this by dealing directly with lift contractors, ensuring adherence to contractual obligations, and validating that quoted works are necessary and competitively priced.

OneVision Account Managers regularly enrol in distance learning qualifications with the Lift and Escalator Industry Association (LEIA). With access to our broader lift consultancy team, clients can rest assured that their lifting equipment is in good hands.

Why outsource your lift management to ILECS?


With a dedicated account manager, you’ll have more time to focus on the management of your building while we take care of the lifts.


We aim to keep clients compliant with the Lifting Operations and Lifting Equipment Regulations 1998, commonly known as LOLER.


Our team thoroughly review all quotations and invoices received from lift contractors, making sure the works are required and priced comparable in the current market.


All documentation is checked, uploaded, and stored securely on our OneVision portal, which is available to you 24/7. Our visual dashboards are designed to present important information instantly. You’ll receive your own log in and live visibility of your entire portfolio.


We work directly and independently with lift contractors, keeping our clients fully informed of all actions taken in support of their lift service. This is done by sharing information via updates including emails, telephone calls, and immediate postings to the OneVision portal.


By analysing trends and patterns based on historical data, we can identify and address risks before they occur. Our goal is to minimise reactive solutions and promote a forward-thinking approach.

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Book a OneVision demonstration today


If you would like someone to talk you through our OneVision service, our portal, and how we would manage your lift portfolio, we can provide a demonstration. We’ll explain in-depth how OneVision works and the benefits for you, the lifting equipment, and the building users.


How our OneVision lift management service works…

UNDERSTAND

  • Establish the client’s requirements.
  • Collate and organise the portfolio – identify service providers and insurance companies, and obtain copies of maintenance contracts, LOLER reports, and any lift history available.

client testimonials

Don’t just take our word for it…


Lift & Escalator FAQs

Find the answers to your frequently asked questions about lifts and escalators in our comprehensive FAQs page. As independent lift and escalator consultants we regularly get asked the following questions:

How can I reduce the frequency of lift breakdowns?

In the UK, lifts typically experience an average of four breakdowns per year. However, it is important to note that this statistic does not mean each lift will break down four times every year.

To minimise the occurrence of breakdowns, it is essential to implement regular servicing and inspections, as well as to ensure that the door tracks are clear and unobstructed.

Lifts are mechanical and electrical systems that require proper care and maintenance to avoid misuse and ensure longevity.

What is LOLER?

The Lifting Operations and Lifting Equipment Regulations 1998, commonly referred to as LOLER, are essential regulations in the UK that focus on the safety and maintenance of lifting equipment. LOLER requires duty holders to ensure that their lifting equipment is safe to use, properly marked, and regularly inspected by a competent person.

What if my lift doesn’t have a valid LOLER certificate?

Operating a lift without the necessary certification would be a violation of legal requirements under the Lifting Operations and Lifting Equipment Regulations (LOLER) 1998. Therefore, it is imperative that a lift without a valid LOLER certificate be isolated and refrained from use until a valid certificate is obtained. Failure to produce a valid LOLER certificate in the event of an incident could lead to serious ramifications, so it is crucial to adhere to these regulations and uphold safety standards and compliance.

If you’re unsure if your lift needs a LOLER certificate, read our LOLER inspections vs. Lift Inspections blog for clarification.

What is lift management?

Lift management comprises the day to day process of ensuring that your lifts remain reliable, safe and compliant in accordance with your obligations as a duty holder under Section 4 of the Health and Safety at Work etc Act (1974). This covers the planning of routine proactive maintenance, and the scheduling of legally required thorough examinations, inspections and supplementary tests. It includes the actioning of any repairs or health and safety upgrades required to maintain your lifts in a safe and efficient condition. It also includes the recording and retaining of key lift information in an up to date condition such that it can be presented for review to any authority when required.

This can be a time consuming, costly and stressful experience for the duty holder, especially if they are managing a large portfolio of lifts.

This is where our OneVision Lift Management service can help. Our expert team of OneVision Account Managers have the knowledge and experience of managing lift portfolio’s no matter what size.