ILECS Welcomes Charlotte Tunbridge to the OneVision Team
ILECS is pleased to announce that Charlotte Tunbridge joined the business in November 2025 as an Account Manager within the OneVision team. Bringing a strong blend of organisational, operational and people-focused experience, Charlotte will support clients across the UK with their outsourced lift management requirements.
As independent lift and escalator consultants, ILECS is committed to simplifying lift management for clients at every stage of their journey. Charlotte’s appointment further strengthens the OneVision service, which provides specialist lift portfolio management designed to save clients time, reduce costs and ensure ongoing compliance.
A Strong Operational Foundation
Charlotte joins ILECS with proven experience across administration, customer service and leadership roles.
In her previous positions, she:
- Managed order processing, CRM systems, logistics and transport budgeting
- Oversaw credit control, payment allocation and account follow-ups
- Provided executive and cross-department operational support
- Set up and managed a new branch as Office Manager
- Delivered strong B2B and B2C sales performance
- Managed stock sourcing, administration and director-level support
This diverse background has equipped Charlotte with a deep understanding of operational efficiency, process improvement and client relationship management, all key components of successful lift portfolio management.
Supporting Clients Through OneVision
ILECS’ OneVision service is built around proactive management, transparent communication and dependable, independent advice. As an Account Manager, Charlotte will:
- Act as a dedicated point of contact for clients
- Support compliance with LOLER and wider statutory obligations
- Liaise directly with lift contractors
- Review quotations and expenditure
- Help clients make informed, commercially sound decisions
Her operational mindset and client-first approach align strongly with ILECS’ values of professionalism, expertise and integrity.
Charlotte’s Perspective
Commenting on her new role, Charlotte said:
“I’m looking forward to making a positive impact in my role at ILECS, supporting both the team and my clients. I’m excited to become a valued and reliable member of staff while continuing to learn, grow and take on new responsibilities.”
Her enthusiasm for development and contribution reflects ILECS’ ongoing commitment to building strong internal expertise to better serve clients nationwide.
Continued Growth of the OneVision Service
With demand for outsourced lift management continuing to rise, the expansion of the OneVision team ensures ILECS can maintain the high levels of support, transparency and independence that clients expect.
We are delighted to welcome Charlotte to the team and look forward to the valuable contribution she will make to both colleagues and clients.
To find out how OneVision by ILECS can simplify your lift portfolio management, reduce administrative burden and ensure compliance, contact our team today.