We are ilecs
The UK’s Leading Independent Lift Consultancy
ILECS is an independent lift consultancy operating throughout the UK. As subject-matter experts, it’s our responsibility to use our collective knowledge and experience to guide our clients through the perplexities and complications associated with lifts and escalators.
Our considered, well-researched advice differentiates us from others and we strive to perform consistently at the highest levels.
We’re proud that 86% of our workload comes through customer retention, demonstrating that our clients view our expertise not as optional, but as essential to managing their lifts and escalators successfully.
Our mission
Truly Independent Advice
At ILECS, our mission is to be the UK’s leading independent lift consultancy, forging strong partnerships through our combined expertise, and providing expert, impartial advice and comprehensive solutions for lift and escalator management.
We bring clarity and understanding to the lift industry, assisting our clients in navigating complex legislation, technical challenges, and commercial considerations.
Our proactive approach minimises the need for reactive solutions, ensuring cost-effective and efficient lift management. With exceptionally high standards, plain-speaking reports, and long-lasting partnerships, we are dedicated to empowering our clients to make informed decisions and achieve optimal lift and escalator performance.
An Employee Ownership Trust
A Lift Consultancy Like No Other; Employee-Owned and Client-Focused
ILECS is proud to be an Employee Ownership Trust (EOT), which means our company is owned collectively by the people who work here. For our clients, this translates into a more engaged, invested team that’s genuinely committed to your success. Every member of our team has a personal stake in the quality of the service we deliver, creating a culture of accountability, collaboration and care. Being employee-owned also ensures long-term independence and stability, so you can rely on us as a consistent, trusted partner now and in the future.
THE ILECS PROMISE
What you can expect from us
I
INTEGRITY
The ‘truly independent advice’ we impart to our clients is our product, and it’s our obligation to ensure that all advice is commercially astute, factual, and honest.
L
LEADERSHIP
By building successful, long-term relationships with our clients, we can help them plan ahead, minimise the need for reactive solutions, and implement cost-effective and efficient lift management methods.
E
EXPERTISE
The wealth of industry knowledge and experience at our disposal allows us to find the right solutions for our clients, no matter how complex the situation.
C
CALIBRE
We hold exceptionally high standards for the work we deliver and can consistently demonstrate to clients that ILECS is the ideal partner for lift consultancy services.
S
SUPPORT
ILECS is committed to providing unparalleled levels of support and differentiates itself from others by ensuring clients feel understood, valued and prioritised.
Our History
Your Trusted Partner for Lift Consultancy Services Since 1991.
ILECS has been built on a strong foundation of clients and colleagues, both of which are integral to our continued growth as a key player in the lift and escalator industry.
Founded in 1991 by Phillip Stillwell, our non-executive chairman, ILECS has since grown to a team of 40, and is now one of the largest lift consultancies in the UK.
Accreditations, Memberships & Partnerships
Frequently Asked Questions…
As independent lift and escalator consultants, we regularly get asked the following questions. If you can’t find an answer to your question, feel free to get in touch to ask a member of our team.
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