Challenging Lift Refurbishment

26 North Audley Street

ILECS worked on this lift refurbishment project with Blenheims Estate and Asset Management Ltd, taking place at 26 North Audley Street. 26 North Audley Street is located in the Mayfair area of London and is home to a block of private flats.


Outdated Lift

When ILECS first started work on the building, there was a mesh and cage-style lift from 1935 in the centre of the stairwell which spanned 5 floors. The lift had very little work done on it and was bolted to the stairs all the way up the stairwell. The lift placement presented further challenges as the lift pit was suspended above a flat, introducing the potential impact of maintenance on residents that needed to be carefully managed.

The lift motor room was located inside the basement flat, and there was a skylight above the old lift which allowed light into the area. When considering the optimal way to refurbish the lift, the biggest challenge to overcome was maintaining structural integrity throughout the lift shaft and the suspended lift pit, whilst ensuring that the new design was built primarily from glass to continue allowing light through from the skylight.

Our client also wanted the new lift to uphold the highest level of safety in the suspended lift pit – we identified the need for a secure lift shaft, as the bolted setup was not appropriate for a modern lift. In addition, the motor room needed to be located outside of the flats, and the tenants in the basement flat wanted to rent out the space, meaning that the lift equipment had to be removed in advance. Managing these logistical challenges was a key element of this particular project, and our team worked hard to minimise the impact of our work on those living in the building.


A New Design

We spent several years on the design and tender process, and worked with structural engineers to determine what loadings and lift design would be feasible to install in the suspended lift pit. The old equipment was removed from the basement flat, and the installation of the new lift and lift shaft started in September 2021. The installation process took several months to complete, which brought this complex but interesting project to a close.


Following the lift refurbishment, our client has been left with a lift that is reliable and compliant with all necessary safety measures. The modern design is an update from the previous iteration that was installed in 1935, and we worked closely with the client to create a solution that works for their space.

"It's had quite a lot of challenges, getting everyone to agree to the solution, and it's brilliant that we're finally there and can show everyone how wonderful it is."

Paul Newton, Associate Director, ILECS

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Recent Projects

Don't just take our word for it
  • "We have had the great pleasure of working with ILECS on 2 sets of lifts that we manage on behalf of our residential clients. The service we receive from Chris Blowers and Dave Marks is absolutely outstanding; I never have to chase for responses and everything is always done very efficiently. They keep on top of all of defects, call outs and have saved our clients a fortune through their advice and negotiations on pricing for replacement parts! We will certainly be looking to expand ILECS onto the rest of our portfolio in the coming year!"
    Claire Bates – Senior Estate Manager, Hillcrest Estate Management
  • "The team at ILECS continue to impress with their professional and diligent approach. From survey and design through to project management and handover, their knowledge and experience has saved the University time and money on both new and refurbished lift projects across the estate and we wouldn’t hesitate in recommending them. We look forward to working with ILECS for many years to come.”
    Stuart Bonney - Senior Projects Officer, Brunel University
  • "Since ILECS have taken over the management of the lift contractor Rubax, the service has improved considerably. Lift outages have improved and the communication both to the contractor and the management team is excellent. The result of the improved performance is that the freeholder is keen to utilise ILECS on another property not currently managed by Rendall and Rittner."
    Gary Cox - Senior Property Manager, Rendall & Rittner
  • “Our experience with ILECS has been very positive so far, both Abi Hanger and Sophie Scott have been very helpful in dealing with our queries promptly, and chasing up outstanding issues.”
    Emma Sant - Estates Coordinator, Premier Estates
  • “The team at ILECS are very helpful and always come back to our queries within minutes. Having you on board makes our jobs a lot easier!”
    Ashlea Reynolds - Property Manager, Orchard Block Management Services Ltd
  • "Having a company like ILECS on hand, who are specialists in their field and impartial, has not only allowed us to pass over this area of our role, but has given us more clarity on what essentially is required towards health and safety and management of lifts. It's reassuring to know that there is a company that does not put profit over service."
    Russell Kellett - Property Manager, Orchard Block Management Services
  • “ILECS have worked alongside our own Design Team for a number of years where they have been instrumental in ensuring that the design and construction of lifts across our Estate are best suited to our particular needs. Also, working alongside our Operational Contracts Manager, they continue to support the setting up and running of Service Level Agreements that ensure that all of the 90 lifts across the Estate operate in a safe, reliable and cost effective way. I would have no hesitation in recommending ILECS to other similar organisations.”
    University of Southampton, Estates and Facilities Head of Engineering Services, Mark Turner BSc MSc CEng MCIBSE
  • “ILECS have provided lift consultancy services to Mid Essex Hospital Services NHS Trust for some time and we have always been very satisfied with their service delivery, expertise and guidance with regards to the management of lifts within our buildings.
    We have always found ILECS to be professional, responsive, honest and helpful in the delivery of their services which were found to be provided at a reasonable cost. We are happy to recommend ILECS.”
    Phil Robson - Head of Capital Projects, Mid Essex Hospital Services NHS Trust
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